The Digital Directorate of the Department for Work and Pensions designed its Learning at Work Week to help develop internal capability, one of its business goals, with the support of the Digital Professional Communities of Practice.

The Digital Learning and Development team designed the week to promote a learning culture and provide learning opportunities for as many colleagues as possible. It set out to link people up across DWP’s Digital Group so they could learn things of interest together. It also encouraged colleagues across the DWP to connect and learn how to access services and technical support from Digital.  LAW Week was used to invigorate interest in learning, and encourage colleagues to access the many options available. There was a special focus on wellbeing and signposting to support in this area.

The team provided 70 sessions during the week on a range of topics including on learning journeys, mental wellbeing, learning in digital, recruitment processes, apprenticeships and talent programmes. Sessions included ‘Getting animated in Powerpoint’, ‘Different Backgrounds, Emerging Roles’ and ‘How the library collection went digital’. Colleagues shared the influence of learning in sessions including ‘How Learning has made me who I am’, ‘How outside interests influence my job’ and ‘My lockdown Learning Journey’.  Wellbeing sessions focused on mental wellbeing, ‘Looking after yourself’ and ‘Digital wellbeing Roundup’. The LAW Week team also wanted to show how learning doesn’t have to be purely business focused and ran activities including ‘Candid Photography’ and ‘Bake along Vegan Cookies’. 

To highlight the week, the team created a dedicated LAW Week section on the intranet with a schedule of activities and promoted these through the weekly Digital newsletter.  The Digital Director-General supported  and promoted the week’s opportunities and reinforced  DWP Digital’s commitment to development of its people. To further encourage a continual learning culture, the team used the week to promote Civil Service live, the flagship online learning event for civil servants.

The week’s activities were taken up by 3,200 colleagues with more accessing blogs, slides and signposted learning shared as part of the event. Colleagues valued the range of presentations. The week has helped people to refocus on their learning and development after a challenging 15 months which has seen colleagues redeployed into different areas of the business to support our customers. As a result of feedback, the team are looking at building sessions around technical support into ongoing training and the induction process.