Key competencies

Competencies are skills or behaviours that are needed to perform your job. These competencies are usually learnt and developed throughout an individuals working career. Competencies differ from job descriptions as they list the abilities required to conduct tasks illustrated in the job description. Competencies can vary depending on the nature of the job however there are some key competencies, such as Skills for Life, which may be applicable to roles within your organisation:

• Commercial awareness
• Computer literacy (ICT skills)
• Numeracy skills
• Organisational skills
• Line management skills

Use LAW Day to upskill your workforce and understand the key competencies for their role.

Activity ideas
Business Focus

Job fit questionnaire
Learning needs analysis - The Learning Needs Analysis Toolkit website.
Matching learning to business goals
Maximising talent for business performance
Training Needs Analysis

ICT, Literacy and Numeracy skills

Gardening activity - A literacy and language activity that uses gardening to improve skills
Grammar - is it on the rocks? - Use this short grammar check to see if you need to brush up on your skills
Holiday activity - A literacy and language activity that discusses holidays to improve communication skills
How to make a budget plan - A numeracy activity to help employees learn how to distinguish between income and expenditure
Making sense of print - This resource accompanies 'Reading Matters'
Organising your work's summer party - This numeracy and literacyactivity can be carried out by individuals in their own time or within groups as a workplace activity. It relates to the workplace but can also be used at home for birthdays and anniversaries.
Reading Matters
Working out your pay slip

Task Management

Handling Information - Avoid Overload
How to handle monkeys - How to handle monkeys explores time management and assertiveness.
How to handle monkeys - presentation - This handout accompanies ‘How to handle monkeys’.
Managing your email
Managing your workload
Test your time management skills
Time management

Building relationships

What do you expect?
The secret of managing difficult people

Taking the learning further

For advice on addressing literacy and numeracy issues in the workplace, to find out about Government support for training,or to arrange a visit from a skills broker, call 08000 15 55 45 or visit www.traintogain.gov.uk.

Further links

www.bbc.co.uk/skillswise/
www.move-on.org.uk/
www.bbc.co.uk/raw/
http://www.jgp.co.uk/skillsframeworks/?gclid=CPmGw5T-sJgCFc0a3god2R28Tg